Support
If you have any questions or problems regarding ticket purchases, you can reach our support from 15.10.2024 via the following channels:
- By e-mail: Please provide a callback number for any questions.
- By phone: +49 9281 9799760
A written description of the problem and a callback number are particularly helpful in the case of technical problems.
Support is staffed at the following times:
| Day | Time |
|---|---|
| October 15 – 22 | 4:00 p.m. to 8:00 p.m. |
| October 23 – 26 | 12:00 p.m. to 10:00 p.m. |
| October 27 | 12:00 p.m. to 6:00 p.m. |
| October 28 | 4:00 p.m. to 6:30 p.m. |
| October 29 to November 3 | only by e-mail, 4:00 p.m. to 8:00 p.m. |